Last updated on Oct 4th 2023
Shipping and Delivery Policy for Stonix Safety Shoes:
- Order Processing:
- Orders for Stonix safety shoes are typically processed within 7 business days depending upon receipt of payment.
- Processing times may vary depending on product availability and order volume.
- Shipping Methods:
- Stonix offers standard and expedited shipping options for domestic and international orders.
- Shipping carriers may include but are not limited to UPS, FedEx, DHL, or local postal services.
- Shipping Costs:
- Shipping costs are calculated based on the destination, shipping method selected, and order weight.
- Customers can view shipping costs during the checkout process before finalizing their purchase.
- Delivery Timeframes:
- Estimated delivery times vary depending on the shipping method and destination.
- Domestic standard shipping typically takes [insert estimated timeframe] business days, while expedited shipping may take [insert estimated timeframe] business days.
- International shipping times vary by country and shipping method chosen.
- Order Tracking:
- Once the order is shipped, customers will receive a shipping confirmation email containing tracking information.
- Customers can track the status of their shipment using the provided tracking number on the carrier’s website.
- Delivery Address:
- Customers are responsible for providing accurate and complete delivery addresses at the time of purchase.
- Stonix is not liable for orders delivered to incorrect or incomplete addresses provided by the customer.
- Delivery Attempts:
- Shipping carriers typically make multiple delivery attempts for unsuccessful deliveries.
- If delivery attempts are unsuccessful, the carrier may leave a notice for the customer to arrange for redelivery or pickup at a designated location.
- Customs and Duties:
- International orders may be subject to customs duties, taxes, and fees imposed by the destination country.
- Customers are responsible for paying any additional charges levied by customs authorities.
- Delivery Issues:
- In the event of lost, damaged, or delayed shipments, customers should contact Stonix customer support for assistance.
- Stonix will work with the shipping carrier to resolve any delivery issues to the best of our ability.
- Holiday Shipping:
- During peak holiday seasons, shipping times may be longer than usual due to increased order volume and carrier delays.
- Customers are advised to place orders in advance to ensure timely delivery.
By purchasing Stonix safety shoes, customers agree to abide by the terms outlined in this Shipping and Delivery Policy.